Frequently Asked Questions
Everything you need to know about your SHRINE beauty experience.
How long will it take for my SHRINE order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing.
Are SHRINE products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All SHRINE products are 100% cruelty-free and we offer a wide range of vegan-friendly formulas.
What is your return policy for opened beauty products?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Do you offer international shipping?
We ship to over 50 countries worldwide. Shipping costs and delivery windows are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
How can I track my package?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your delivery status in real-time.